owner’s manuals

One more example of a totally botched program.  As a dealer, we had to explain this screw up by BMW and the importer to our customers.

Read #3, does it appear confusing?  If they are complete with the correct manual, how can they be “missing?”

This was written by my old dealership partner, Gene Shirley.  He could have used a proofreader.  I make similar mistakes in writing.